Practical AI for Public Transit & Small Business
LMAi Labs helps small and mid-sized public transit agencies and small businesses unlock siloed data and ship AI-powered service planning and Title VI equity analysis — without requiring a giant IT team.
Meet the Founder
Baofeng Dong
Founder, LMAi Labs
I'm Baofeng Dong, a tech program manager and tech leader with 10+ years leading cross-functional teams in deploying new products and processes end-to-end and building new applications — across Amazon, Confluent, and public transit.
At Confluent, I lead Cloud Platform Control Plane programs powering real-time AI and agentic workloads, and built an AI-powered platform discovery tool (FastAPI + React + Claude API) that consolidated 6,800+ knowledge artifacts and reduced platform research from days to minutes for 100+ engineers. At Amazon, I led engineering, product, operations, and process teams in deploying a new generation of warehousing tools to millions of associates at thousands of warehouses worldwide — resulting in a 31% reduction in scanning errors and $20MM in annual transportation savings, contributing to over $600M in cost savings across 700+ fulfillment sites.
Before Amazon, I spent years driving innovation tech at a public transit agency — and that's the work that shaped why LMAi Labs exists. I pioneered and built TriMet's tablet-based on-board rider survey program, replacing the paper-based survey with an Open Data Kit + in-house Android stack. The result: ~30% cost savings versus paper, materially better data quality, and a 92% reduction in lead time for survey results. I also deployed Fleetwatch and other Enterprise IT solutions, and saw firsthand that small/mid-sized transit agencies don't lack data — they lack the IT capacity to tap into it for service planning and Title VI equity analysis.
Outside client work, I serve as a panel member on multiple FTA- and APTA-sponsored Transit Cooperative Research Program (TCRP) projects, guiding consultants' work, and I'm a frequent presenter at local and national conferences on new-technology implementation and project management. LMAi Labs is how I bring all of this together — practical AI for small/mid transit agencies and small businesses that don't have massive engineering teams.
Our Mission
Small and mid-sized public transit agencies sit on rich data — CAD/AVL feeds, ridership records, GTFS, ACS demographics — but rarely have the IT capacity to put it to work for service planning and Title VI equity analysis. The same is true for most small businesses.
Our mission is to bridge that gap: practical, affordable AI that improves service availability and reduces disruption, shipped by people who've actually run these programs inside agencies and at enterprise scale.
Our Values
Results-Focused
We measure success by the impact our solutions have on your business, not by lines of code.
Innovation-Driven
We stay at the forefront of AI technology to bring you the most effective solutions.
Collaborative
We work as an extension of your team, ensuring solutions fit your culture and workflows.
Ship Fast
We believe in rapid iteration. Get working solutions quickly, then improve continuously.
How We Work
Understand Your Needs
We start with deep discovery—understanding your business, workflows, and goals before proposing any solution.
Design the Right Solution
We architect solutions that balance innovation with practicality—powerful enough to make an impact, simple enough to maintain.
Build Iteratively
We develop in short cycles with regular demos and feedback, ensuring the final product exceeds expectations.
Support & Evolve
Our relationship doesn’t end at launch. We provide ongoing support and help your AI solutions grow with your business.
Let's Build Something Together
Ready to explore how AI can transform your business? We'd love to hear about your challenges and ideas.
Get in Touch